Frequently Asked Questions

“I am an international student living in residence. I met many new friends here and i know i will have them for life.”

Application / Acceptance Process

You can apply for Residence by filling out the online application. Applications will be accepted at any time on a first-come, first-serve basis. Please note: Students applying to live in Residence for the first time are required to pay a Security Deposit. Students returning to Residence can carry their Security Deposit over from a previous semester.

Applications for Summer Semester (May – August) and Academic Year (September – April) open in March of the same year. Applications for Winter Semester (January – April) open in September of the preceding year.

A Security Deposit is required for all Residence applications. Once you have moved into Residence, your Security Deposit is used as a damage deposit for your room. It is returned to you less any charges owing after you move out. You will be required to fill out a Room Inspection form upon arrival to the Residence. This form will be held on file for the duration of your stay with us; once you have moved out, we will compare your room inspection form to the current state of your room. Payment for your Security Deposit can be made by Visa, Mastercard, American Express, in your online application. The Residence Front Desk will accept certified cheque, bank draft, cash and interact.

Academic Year

Offer emails will be sent starting in April. Space in Residence is offered on a first-come, first-served basis. After receiving an offer email, student applicants are then required to complete their application steps to be invoiced. Completed applications, Security Deposit payments, and the first installments of Residence Fees are due as outlined on our Seneca Residence Rates page.

Winter and Summer Semesters

Offer emails will be sent out starting in September, and is first-come, first-served based on availability.

In the acceptance email you will receive instructions on how to complete the rest of your acceptance details online. The acceptance details will need to be completed online and asks you important information related to contact and health information, payment information, emergency contact information and personality profile questions which will help you to select a roommate. You will also be asked to review and accept the Student Residence Agreement which is a legal document that serves as the contract between you and the Residence. Please ensure that you read it carefully and keep a copy for your records.

If you are unable to meet the payment options as outlined please contact one of the Residence Managers.

It is strongly recommended that these contacts are the parents or legal guardians of the resident. As the Primary or Secondary Contact you will serve as an emergency contact and you may also be contacted if any other significant concerns or problems arise with the resident. In the case where the Primary contact is unavailable, the Secondary contact will be contacted. Once the Residence is provided with this contact information, the Manager will notify the Primary and Secondary contacts, via the supplied e-mail, that they have been identified as Primary/Secondary Contacts for the Resident. This e-mail will outline the role and responsibility of the Primary/Secondary Contact and provide the Primary/Secondary Contacts with the opportunity to opt-out of this role.

You are required to complete your acceptance information by the following dates:You are required to complete your acceptance information by the following dates:

  • Summer Semester 2019 Acceptance Deadline: April 15, 2019
  • Academic Year 2019-2020 Acceptance Deadline: June 21, 2019
  • Winter Semester 2020 Acceptance Deadline: November 22, 2019

Please provide your details on the Medical, Accessibility, and Special Consideration section when completing your acceptance information, to provide us with more information about how we can support your success in Residence. Students requiring special accommodations on campus are encouraged to also contact the Disability Services office on campus.

Move-In / Move-Out

The official move-in date(s) for Residence are as follows.

Summer Semester 2019

Move-In Day: May 5, 2019
Move-Out Day: August 17, 2019

Academic Year 2019-2020

Move-In Day: September 1, 2019
Move-Out Day: April 18, 2020

Winter Semester 2020

Move-In Day: January 5, 2020
Move-Out Day: April 18, 2020

The Residence is closed over the Winter break. Students who need to stay in the Residence between December 14, 2019 and January 5, 2020 are required to submit an application and pay a $200.00 fee.

Early move-ins and late check-outs are based on availability. Please contact either the Newnham Residence or King Residence directly for further information.

All students are expected to leave the residence 24 hours after their final exam/project OR by 11am on the last Saturday of the semester, whichever comes first. Specific move out dates and instructions will be communicated to residents well in advance of the residence move out days.

Students that require accommodations past the last Saturday of the semester and would like to request an extended stay must complete a Move Out Late Form, available at the residence front desk. Please be advised that all requests are not guaranteed and must be approved by Management and are subject to an additional fee.

After Move Out, all suites will be inspected for damages and cleanliness before the security deposit in the students account is returned to them. Please see the Move-Out Checklist for details on how to ensure your full deposit is returned.

If a resident re-applies for residence before Move Out day, their security deposit will transfer to the following term and another deposit is not required. If the deposit needs to be replenished due to damage or cleanliness charges after leaving their old suite, the student will be notified.

If a resident is not planning to return to residence, their security deposit, less any charges for damages, will be returned to their home address in the form of a cheque address to the student within 6-8 weeks of their move out date.

Note: these items will not be provided by the Residence.

Bedroom

  • Bed Linens (double size)
  • Pillows
  • Alarm Clock
  • Task Chair

Note: Your residence bed is provided with a mattress pad and bed bug cover. A preventative maintenance program for bed bugs is in place.

Washroom (shared with your roommate)

  • Shower Curtain
  • Cleaning Supplies
  • Toilet Paper
  • Toiletries – soap, shampoo, bodywash, etc.
  • Towels

Suite Kitchenette

Note: Only appliances that are CSA approved with no open heating element are approved for use in residence.

  • Cookware
  • Cutlery
  • Dishes
  • Pots/Pans
  • Toaster Oven
  • George Foreman Grill
  • Coffee Pot / Tea Kettle
  • Dishtowels, dish soap

Miscellaneous

  • Moving Cart / Dolly for Move-In Day
  • Insurance protection for your property
  • Laundry basket & detergent
  • Health Card & other ID
  • First Aid Kit
  • Cleaning Supplies
  • Small Fan
  • Computer with surge protection power bar
  • A moving truck, trailers, or extra furniture – Your Residence room is furnished. Do not bring any extra furniture. One small shelving unit is permitted as well as a task chair for your bedroom.
  • Anything which can alter the condition of your room (ex) wall decals, nails (etc). You may only use white stick-tac to hang posters
  • Hot plates, deep fryer or any cooking appliance with an open heat element
  • Bed risers (Residence beds are already raised as high as is safe for under bed storage)
  • Halogen Lamps, candles or incense
  • Single serve glass alcohol containers
  • Pets (including fish)
  • Subwoofers and amps
  • Fridges or freezers
  • Large volume alcohol containers such as minikegs, kegs, bubbas
  • Funnels, beer pong tables or any other high risk drinking paraphernalia
  • Pipes, hookahs, bongs, rolling paper or other smoking paraphernalia
  • Any television larger than 40″. Each bedroom comes with a small flat screen television. If you wish to bring an additional television you may do so as long as it is not larger than 40.”

Living in Residence

When you are accepted into Residence you must complete a “Profile Questions” section. Students are then given the opportunity to browse roommates online, send messages to potential roommates, and accept roommates. You may request to live with another student while in Residence, as long as you have both been accepted and you both request to live with each other. If a student does not want to select their own roommate, the Residence will select a roommate for you based on your answers to the “Profile Questions”. Please note that there are no co-ed suites available.

Academic Year

At the beginning of August we will email out a confirmation of roommate notice which will include the name and contact information of your roommate. If you have not already done so, you can contact your roommate and get to know them better. Please refer to the Resources section of the website. Here you will find important questions you can ask your roommate in order to get to know them better.

Winter or Summer Semesters

Prior to moving in we will email out a confirmation of roommate notice which will include the name and contact information of your roommate. If you have not already done so, you can contact your roommate and get to know them better. Please refer to the Resources section of the website. Here you will find important questions you can ask your roommate in order to get to know them better.

You will find out what room you are in when you move-in to the Residence. The quantity of applicants for Residence every year results in room assignments being adjusted right up to the day of move-in. As we cannot guarantee that any information given to you before move-in is not going to change, we do not provide this information prior to move-in.

It is not mandatory to purchase a meal plan while living in Residence. Seneca College does offer meal plans through their food service provider Aramark. If you are interested in purchasing a meal plan please visit the Seneca College Meal Plan page.

Yes there is! The Residence offers bi-weekly light housekeeping services to our residents. This means that every two weeks a housekeeper will come to your suite and clean your bathroom and kitchen areas and mop the floors. Housekeeping staff are unable to touch your personal belongings and therefore to allow for a full cleaning to occur to these areas you must make sure your counters, table tops, floors and shower areas are clear of any items. Please be aware that our housekeeping staff will not enter your bedrooms and therefore the bedrooms are the student’s responsibility to clean.

If something breaks in your suite, you can complete a maintenance request online, in the My Housing Portal.

Completing your request online authorizes our maintenance staff to enter you room between the hours of 8:00 AM to 4:00 PM to repair the damages you have requested. This request may take a few days to get to so we ask you be patient.

If it is an emergency, we ask that you alert our staff to the situation immediately. Please note that any damage to the suite that has occurred at the fault of the resident will be billable.

The Residence front desk is open 24 hours a day 7 days a week. We are available for questions, comments and/or concerns at anytime you have some. Please stop down and get to know our Residence Service Representative during your first few weeks here at Residence.

The Residence does not offer any family or co-ed accommodations.

The Residence does not offer any on-site parking. Parking can be arranged through Seneca College Parking Services.

The Residence offers great security from the moment you pass through the controlled access main entrance, until you slide your electronic card into your suite door. Video cameras are located in all common areas, hallways and entrances. The front desk is also staffed 24 hours a day 7 days a week.

All cooking devices must have automatic shutoff, be approved by CSA, and must not have an open element (for example hot plates and indoor grills are not permitted). All appliances will be checked for approval by a Residence staff member.

Your Resident Advisor’s (RA’s) are always organizing events that are educational as well as events that are strictly for fun. These events allow you to meet people in your new community. Attend floor meetings, and let your RA know what type of activities you would like to see in Residence.

If you are disturbed at anytime of the day or night, before contacting the front desk, please try to talk to the resident(s) who is/are causing the disturbance first. Get to know your neighbours and build a respectful community. If the disturbance continues notify the front desk and a manager or RA will help you reach an acceptable volume by speaking to the resident(s). At the same time, remember to be reasonable with the level of volume you produce as well.

Your mailing address for Seneca Residence is:

Seneca College Residence – Newnham Campus

Your Name, Suite Number
Newnham – Seneca College Residence
1760 Finch Ave East
Toronto, ON
M2J 5G3

Seneca College Residence – King Campus

Your Name, Suite Number
13980 Dufferin St.
King City, ON
L7B 1L7

Mail is delivered on weekdays and can be picked up from your mailbox located on the first floor or at the front desk. If you receive a parcel, it will be held at the front desk and an email will be sent to you notifying you to pick up your parcel. You will be sharing your mail box with your roommate and each of you will have a copy of the key. If the Resident loses the mail Key, the Resident will pay $20.00 for replacing the Mail Key.

All students are expected to leave the Residence 24 hours after their final exam/project OR by 11am on the last Saturday of the semester, whichever comes first. Specific move out dates and instructions will be communicated to residents well in advance of the residence move out days.

Students that require accommodations past the last Saturday of the semester and would like to request an extended stay must complete a Move Out Late Form, available at the residence front desk. Please be advised that all requests are not guaranteed and must be approved by Management. Approved stays are subject to an additional fee.

After Move Out, all suites will be inspected for damages and cleanliness before the security deposit in the students account is returned to them. Please see the Move-Out Checklist for details on how to ensure your full deposit is returned.

If a resident re-applies for residence before Move Out day, their security deposit will transfer to the following term and another deposit is not required. If the deposit needs to be replenished due to damage or cleanliness charges after leaving their old suite, the student will be notified.

If a resident is not planning to return to residence, their security deposit, less any charges for damages, will be returned to their home address in the form of a cheque to the student within 8 weeks of their move out date.

Termination & Cancellation

Please refer to the cancellation policy located here: Termination and Cancellation Policy.

Cancellations

Cancellations occur prior to move-in. If you wish to cancel your residence application or the Student Residence Agreement, you must cancel through My Housing Portal prior to move-in. Cancellations will not be accepted over the phone.

Withdrawals

Withdrawals occur after move-in. If you wish to withdraw from residence, please contact the front desk for a Residence Withdrawal Form. You must return it to the front desk within 5 business days of the anticipated departure date. Withdrawals will not be accepted over the phone.

Please note that the Residence operates independently from the Institution and if you cancel your application or enrolment at the Institution, you will also need to cancel your Residence application. Refunds will be issued by the Manager as detailed in section 8.06 of the Student Residence Agreement.

Other

We would be happy to have you visit the Residence during the summer months. Stay overnight and take advantage of the special rate of $59.95 per night (plus taxes, based on double occupancy) we are offering to all Residence applicants and their families.

Residents can apply at the front desk to stay during the Winter Break. You must submit your application prior to December 1 if you plan on staying for either part of or the entire break. There in an additional charge of $200.00 to stay over during this time.Residents can apply at the front desk to stay during the Winter Break. You must submit your application prior to December 1 if you plan on staying for either part of or the entire break. There in an additional charge of $200.00 to stay over during this time.

WINTER BREAK

Start: December 14, 2019
End: January 5, 2020

Winter Break Fee: $200.00 for full break, or $30.00/day up to 4 days for late checkouts or early arrivals

The Residence is a “designated Residence” for property tax and rent purposes, meaning that Residence fees cannot be claimed on income tax returns. The only claim that is allowed is $25.00 for the year (with no receipt necessary), as directed by the Ontario government: 5006-TG, T1 General 2012 – ON-BEN Application for the 2017 Ontario Trillium Benefit and the Ontario Senior Homeowners’ Property Tax Grant. For this reason, the Residence does not issue tax receipts for Residence fees.

You can print a copy of your account statement by logging into your MyHousing Portal and clicking on the “Accounts” tab. Residence Front Desk staff can also print this statement for you.